A potential client belittled one of our team members, so I fired that client.

It could have been a lot of money.

But such behavior is a sign that the client continues to be mean and unreasonable.

Eventually, you will lose your star players because of the stress and headache.

And it’s just not fun to be around people who complain all the time.

Many call this the “no a-hole rule”.

When you take a stand for your people, everyone else notices.

Good people can work anywhere, so they’ll seek you out.

There are so many ways to make a buck— so why appear desperate?

Have the courage to fire your clients and you’ll be amazed at how well you are treated and how fun work can be.

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