In March, I received 22,000 emails and sent 7,000 emails– so that’s about 30,000 emails, or about 1,000 a day. I process them via a technique we call #DDD for Do, Delegate, Delete. I use no folders, no automation (except Boomerang to track who doesn’t reply), and write all responses myself. I run everything through a single […]
Do, Delegate, Delete Read More »
It could have been a lot of money. But such behavior is a sign that the client continues to be mean and unreasonable. Eventually, you will lose your star players because of the stress and headache. And it’s just not fun to be around people who complain all the time. Many call this the “no
A potential client belittled one of our team members, so I fired that client. Read More »
How many companies do you know that actively build up their employees on LinkedIn, actually encouraging them to be seen by other companies? You’d think this is a recipe for disaster– your best folks might get hired away. But if you truly take care of your people and if you find team members that care
Build up your team. Read More »
Those in corporate America– especially product management– you’ll especially appreciate this.
Never ceases to make me chuckle! Read More »
You’ll be spending more time at work than at home. #onlygoodpeople