Dennis Yu

4 things to do when your web developer holds you hostage

A friend of mine recently came to me for help.

He entered into a contract with an acquaintance for roughly the following:

producing videos on a monthly basis of him explaining what he does and how he helps people
– building, hosting, and maintaining a new (second) website for me (he owns the URL)
– onsite and offsite SEO for this new website
– posting content to his Facebook page
– hosting his emails
– creating a new YouTube channel specific to his new website
– publishing his videos to his two YouTube channels (and evidently to other video networks that he has never seen)

He continued past his 1-year agreement because some of the videos had gotten really good engagement on YouTube and Facebook. But after he recalculated his growth in the 2nd year, he found that the return on investment was not enough to continue with their service package, so he requested a cancellation.

The response he got was that the company owns all of the “creative works” of his brand and his “brand profile” including:
– all the videos that were created for him
– his new website (though he owns the domain)
– the new YouTube channel that was created
– and any other created content

Here’s my advice:

You have a hostage situation, which is a common ploy by unscrupulous web developers.  The other ploy is to lock you out of access, too.

I’m not a lawyer, but we have seen this happen a lot.  

  • First, make sure you have all the assets downloaded in a folder you control.  We can help you do that if necessary.
  • Second, ask him how much he wants for the rights to use your assets. If it’s under $1,000, then just pay it, even though you may be right– just to be done. People who do trades (services for services) are either close friends or broke.
  • Third, since you’ve already paid him, please share the contract with us to review. We can determine the scope of work and fair market value. It may be that we can just re-create the videos and even do better. Then no hassle and we’re done.
  • Fourth, have a lawyer write a demand letter– they will say tortious interference or something– and that usually works, scaring them. It would cost $100 to $150.

Dennis Yu

Dennis Yu is a former search engine engineer who has spent a billion dollars on Google and Facebook ads for Nike, Quiznos, Ashley Furniture, Red Bull, State Farm, and other organizations that have many locations. He has achieved 25% of his goal of creating a million digital marketing jobs because of his partnership with universities, professional organizations, and agencies. Companies like GoDaddy, Fiverr, onlinejobs.ph, 7 Figure Agency, and Vendasta partner with him to create training and certifications. Dennis created the Dollar a Day Strategy for local service businesses to enhance their existing local reputation and make the phone ring. He's coaching young adult agency owners who serve plumbers, AC technicians, landscapers, roofers, electricians in conjunction with leaders in these industries. Mr. Yu believes that there should be a standard in measuring local marketing efforts, much like doctors and plumbers need to be certified and licensed. His Content Factory training and dashboards are used by thousands of practitioners.

Ready To Take Your Marketing Game To The Next Level?

Register today for the Dollar-A-Day Coaching Program and accelerate your growth journey!

Scroll to Top