Dennis Yu

100% CTR– is it real?

Yes, it is. But only on super-targeted audiences. If you are targeting customers who have already bought from you, such as in these email custom audiences, then you’re shooting fish in a barrel. Most folks are lucky to get a 1% CTR on Facebook. But 20-40% is common with custom audiences (your emails loaded to

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Why Facebook’s New Business Manager is a good thing for Everyone

A couple of weeks ago, Facebook quietly released business.facebook.com. Go check it out, if you haven’t already. It’s all right there in their video. You can manage pages, multiple accounts, users, and anything an agency would need to directly manage clients on Facebook. Sensationalists like TechCrunch believe it’s the doom of many folks in the

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$88 to reach 360 people?

That works out to a $240 CPM, which, if true, would be double what we’d pay on LinkedIn. Good news below… However, that’s not what will actually happen, since Facebook’s estimator for boosted posts is not accurate when you add additional budget to a post that has already been boosted. You can expect the true

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Will the real Facebook newsfeed algorithm please stand up?

It’s the trendy topic to either bash on Facebook for declining reach or to pretend to “crack the code” on the newsfeed. They’re often dressed in pseudo-math, like the pretend science of rapid weight loss supplements and get-rich-quick schemes. They neglect the realities of good nutrition, exercise, and sleep. People want shortcuts. But having a

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COX Cable is taught a lesson by the former head of social customer care of GoDaddy

They charged him $25 for his debit card being declined. Here’s what happened: Do you think cable companies should be even be on social channels if they are not equipped to handle issues? Or is it a necessity, like having a call center? We, ourselves, are having a nightmare with Comcast trying to get business

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