When you cut corners on hiring or in your work, you will pay dearly for that shortcut.
I’ve hired some pretty good people— they were not terrible, but clearly weren’t excellent.
And they didn’t work out, even though we tried to help them grow.
We were trying to do them a favor by being kind and accepting less than excellent. And you’ll have a hard time getting them to turn in excellent when they’re so used to getting Cs, which is still passing in their mind.
Excellence is rare and costs more. So when you see people doing excellent work, invest your time with them instead of the squeaky wheel.
As a manager, I’ve made the common mistake of getting so distracted that all my attention goes to the problem people instead of the folks quietly delivering excellence.
Where are you investing your time?