But what is something we fire people for is the attitude— how they respond after having made a mistake.
Are they coachable or are they defensive?
Are they accountable or do they try to blame others?
Do they clearly understand what went wrong or do they insist everything is just fine?
Are they solving problems or are they creating problems? Skills you can teach, but attitude you cannot.
If you’re hiring for the long run, don’t worry about their skills or even the little mistakes that happen along the way.
The right people will learn quickly and respond positively to your feedback.
Find companies that encourage team members to experiment and fail gracefully, since that’s how we all learn.
Don’t penalize people for trying, even if they fail the first few times.
Dennis Yu
Dennis Yu is co-author of the #1 best selling book on Amazon in social media, The Definitive Guide to TikTok Ads. He has spent a billion dollars on Facebook ads across his agencies and agencies he advises. Mr. Yu is the "million jobs" guy-- on a mission to create one million jobs via hands-on social media training, partnering with universities and professional organizations.
You can find him quoted in major publications and on television such as CNN, the Wall Street Journal, Washington Post, NPR, and LA Times. Clients have included Nike, Red Bull, the Golden State Warriors, Ashley Furniture, Quiznos-- down to local service businesses like real estate agents and dentists. He's spoken at over 750 conferences in 20 countries, having flown over 6 million miles in the last 30 years to train up young adults and business owners. He speaks for free as long as the organization believes in the job-creation mission and covers business class travel.
You can find him hiking tall mountains, eating chicken wings, and taking Kaqun oxygen baths-- likely in a city near you.
