Being on the phone instead of paying close attention to clients and partners. Many folks think they can multi-task but […]

I used to be anxious about others potentially knowing more than me. I felt unworthy compared to the successful people

Extreme Ownership has taught me that… This morning, one of my managers requested a raise to the highest pay tier

The larger teams have given me a bigger “empire” of people, projects, and gross revenue. But when it comes to

I’ve been analyzing the most successful people and how they win when most people fail. You’d think the differentiating factor

It’s what I ask everyone who is new— the one question to see about their commitment “Will you promise to

An employee just asked me for a 50% raise. I approved her request but with one caveat… That she focuses

Building processes and systems to scale is much harder than having a small biz with your buddy as your business

At first, I thought I should get the $9 bowl that I normally have— amazingly delicious and filling. It would