Dennis Yu

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My opinion

A lot of brands will say that they’re customer-centric, just because they have data and lots of tools. I would argue that most of them are not. Watch the full interview: Why Do Customers Buy? A Marketing Enigma

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What do you do when someone straight up rips off your training materials and attempts to sell them as their own course?

Just smile and take it as a compliment. This ex-specialist has recorded a series of webinars with our materials, so I’ll give them credit for the hustle, even though they did a sloppy job in having a VA rebrand it to their logo– in many areas, it still has our business manager id and contact

What do you do when someone straight up rips off your training materials and attempts to sell them as their own course? Read More »

Excellence or nothing.

When you cut corners on hiring or in your work, you will pay dearly for that shortcut. I’ve hired some pretty good people— they were not terrible, but clearly weren’t excellent. And they didn’t work out, even though we tried to help them grow. We were trying to do them a favor by being kind

Excellence or nothing. Read More »

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