Some people might take offense at this– to be relegated to a low-wage, outsourced function. Or to be the “world’s […]

Even in front of thousands, I have no stage fright– because I’m focusing on helping others, not on how I

If you have critical feedback, you need to sandwich it between two compliments. The average person needs 5 compliments for

On October 22nd, 2015, I was in San Francisco speaking at a conference, having just flown in from another conference

So many of my friends struggle with addiction privately for fear of judgment, embarrassment, and ostracism. We all have issues

Yet fail as many times as I have, relapsing, wallowing in self-pity, anger at myself, and jealousy of others… I’ve

I’m a big fan of learning how to do stuff yourself and doing it at least the first time before

When you’re having a hard time, reframe the situation– instead of things happening TO you, consider that all things are

Some people escape to drugs, alcohol, TV, or lethargy. My escape is work, a socially acceptable addiction, but unhealthy, nonetheless.

In retail, we can and should expect that people who are exposed to our messaging, will just come into the