Dennis Yu

Leverage your weak connections for a network boost.

People over profits

My friend Colin Wayne appeared on Fox News the other day to discuss Biden’s proposed economic plan. He made some astute points, which I agree with. First, on paper, Biden’s plan sounds great. But, how does he expect to implement it? There’s a lot of focus on the result, but no mention is made of the steps he’ll take to achieve it. Second, we need to support American businesses. And we need to support the American people over profit. There are far too many examples of foreign knockoffs emerging from the overseas factories of American companies. That hurts both our businesses, who end up losing money, and our people, who lose jobs. Finally, Biden’s plan doesn’t seem that different from what Trump has been advocating for all along.  The bottom line is, we need to bring jobs back to America. We can do that by cutting ties with foreign factories.

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Talking about “going viral” right now is a tone-deaf move.

Same for exploiting and exacerbating shortages, like that guy who has 20,000 bottles of hand sanitizer, he was selling at $20 a bottle. I’m not worried about getting Covid-19– probably a good chance I have it from all my travel. And if I come down with it, my friend who owns a chain of emergency clinics told me that I’d have flu symptoms for a week or two, worst case. Time to stay away from crowds, not for your sake, but so that you don’t infect others who are elderly or have compromised immune systems. With 10 conferences I was going to speak at canceled, the next two months are about ramping up online course creation in our studio. Want to grow your digital agency, hire virtual teams, teach what you know, publish that book you’ve always wanted, or build your personal brand? Who wants to go live with me?

Talking about “going viral” right now is a tone-deaf move. Read More »

$68 for a jug of bleach at Walmart?

That’s ripping off desperate people– and it makes me mad. // At the end of this post, I’ll tell you what really pisses me off. But first– two minutes ago, a company with a stockpile of overpriced hand sanitizer messaged me, too. I get that it’s “just capitalism”, but now is not the time to take advantage of kicking people while they’re down. Many friends of mine work in restaurants, retail, and professional services– which require physically seeing customers. But with the quarantines and people being afraid to meet, they are effectively unemployed. 70% of Americans are living paycheck to paycheck– meaning that most of us can’t afford to pay rent at the end of this month. Now is a great time to start a business, build your personal brand, learn how to do client consultations online, connect with customers, and teach what you know. When the economy comes back after 4-6 months, it always does– it will be stronger than ever. So anyone who is in digital marketing should drop the price of their $2,000 courses to free for the next 30 days– even though they can profit from selling their version of overpriced hand sanitizer. Ryan Deiss, CEO of DigitalMarketer made such a generous announcement this morning. And I’m inspired to do the same. If you are wanting to start your digital marketing agency… Or as a local service business want to use this time to strengthen your marketing… Or you just want to become a pro at Facebook ads… Send an email to operations@yourcontentfactory.com with LOVE IS KIND as the subject line– and tell me what your goal is.

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During a time of crisis, you get a window into who people really are

A little while ago a friend criticized me for not ramping up my passive income. After all, there are so many people making millions from home-selling online courses. Yet here I am connecting with people individually and helping them– working 14 hours a day. And putting all our courses out there for free for the next 20 days– no credit card and no upsell, just free. During a time of crisis, you get a window into who people really are. And the good people will remember you– buying from you when this whole thing is over. The more people I’m able to help now while documenting what’s working step-by-step, the more I’m able to build my courses and programs. Ironically, the best way to make passive income is to first start with things that don’t scale. If you skip straight to selling something you’ve done successfully repeatedly, you might make a quick buck, but screw over a lot of people. Pay close attention to how people behave right now– to decide who you will do business with after this thing is over.

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I get a lot of people asking me to run their Facebook ad campaigns

I want to help everyone, but there are not enough hours in the day to produce training, mentor team members, spend proper time with clients, and have a personal life. You’ve probably seen all the travel I’m doing– meeting clients, team members, and partners all over the world! So if you’re a social media agency or aspiring to become one, I’d like to send leads your way. And I’d like to make sure you’re successful and can deliver ROI, equipped with our training. If you get certified at smmauniversity.com (for young adults starting an agency) or officehours.com (working professionals), I will personally refer you to clients and help you become successful. I’ve learned what works and what doesn’t– I have the scars to prove it. So now it’s time to help everyone else grow their agency! Check out smmauniversity.com or officehours.com. You in?

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Some random guy hit me up for free consulting, so I stopped what I was doing and gave him 5 minutes of help on the spot.

But then he kept asking more and more questions. Eventually, I gave him a magic phrase taught to me by a mentor– ‘You know I do this for a living, right?” I suggested that he book a consulting slot with me, so we could properly spend time on his issue. Then he got super offended. He said he could get free help elsewhere. Ironically, if you were to ask him if he gave away his products and services, you know how he’d respond. If you’re a knowledge worker— consultant, agency, or freelancer– don’t feel you are obligated to give away your time for free. Your best customers are the ones who highly value their own time. Which means they will value yours. Put your knowledge out there for free in the form of posts, articles, videos, webinars, and books. But charge appropriately for your time, which doesn’t scale. And don’t be ashamed to ask for money– any more than a doctor doesn’t give out free surgery and architects won’t design your house for free.

Some random guy hit me up for free consulting, so I stopped what I was doing and gave him 5 minutes of help on the spot. Read More »

People think that the key to success is to be brilliant and have years of experience, but they’re DEAD WRONG.

That’s what people who have failed tell me all day long. Anyone can show up to a meeting on time, pay full attention during the meeting, and reply to messages reliably. When we’re on Zoom or conference calls, it’s easy to zone out or pretend you can multitask. You physically can’t– countless studies prove this, though the most ineffective people insist they can. And then when these people fail, they blame every factor except their lack of being fully present– showing up on time and being attentive. The good news for you is that if you’re 100% present, you’ll see the incredible opportunities in front of you right now. And I’m happy to share clients and jobs. There is plenty of work and you don’t need to be a super genius with a decade of experience to do well.

People think that the key to success is to be brilliant and have years of experience, but they’re DEAD WRONG. Read More »

Eyewitness account of a dog attack

Participants: Logan Young: victim #1 Dennis Yu: victim #2 Joe Merkel: witness Geoff Bartlett: attack dog owner Regarding the dog attack from my point of view (Joe Merkel): I was on the laptop, on the couch. Suddenly, Logan’s leaving. I just barking and growling, all that. I look over; this dog- I’ve never seen this dog before- coming into our apartment. Kid was with the dog, coming in. I see the dog lock on Sydney’s ear. The kid and Logan were trying to, obviously, break up the dog fight. Shortly after which, Dennis came out and- to intervene- and see what was going on, as well. So I- I couldn’t- I was already amidst a panic attack so I left on the back porch and I still hear growling, barking, and what not; and then, when it started to calm down, I came back in. They were cleaning up dog feces and urine and also blood. Logan,shortly after, passed out presumably due to loss of blood- I actually did not, first-hand, see his injury. And I was told to give the dog a bath and I did… [give] Sydney a bath. So when I got done with that, I came out. There was blood on the floor near the couch close to where I was sitting initially when this all occured. There was some feces near the island in the kitchen, blood on the counter and on the floor near the fridge. Some blood on the door.. door handle for Dennis’s bedroom. In fact, let me check that right now. *opens door* Yeah, there’s some on the other side as well. Uhh, presumably feces on the carpet as far as I can tell, and some urine on the bed sheets. And… yeah, I’m trying to make sure I’m not forgetting anything. That’s basically what I saw. [What I forgot: I cleaned up most of the blood and feces before recording. Wasn’t yet thinking straight. I also noticed blood, afterward, on the main door handle to the apartment.] Logan, buddy, I’m so sorry that happened to you and I’m sorry I didn’t intervene. I freeze up in situations like that. I hope you’re doing alright.

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How to scale up your agency: a fresh approach

A colleague and I were discussing “leadership” and what that truly meant.  We came up with this analogy, which I hope you’ll enjoy. Imagine you move rocks for a living.  The more rocks you move, the more you’re paid.  You don’t move rocks, you don’t get paid.  Thus, you understand the direct linkage between putting in time and compensation.  This is the hourly wage model– some rock movers get paid more than others, whether flipping burgers, working in a big corporation, or drilling teeth. The more teeth you can drill, the more you’re paid.  Are you a corporate wage slave or someone who is paid piecemeal?  This was me for twenty years of my life– a prostitute selling my time for money. Whether I billed $5 per hour or $250– it was the same thing. One day in the proverbial quarry, you decide that moving more rocks to get paid more was not the right answer.  At best, you might move 20% more rocks than the other guy on a particular day, but it wasn’t sustainable.  So you leave the quarry for 7 days, much to the surprise of your fellow laborers. In that time you move no rocks and make no income. THE SHIFT But when you come back, you are driving a bulldozer.  Now, in one day you are able to move 100 times what a single laborer can do. But to get that bulldozer, you had to temporarily earn nothing– plus spend money to buy the vehicle and spend time learning how to drive the thing.  Your fellow laborers, noses down, continue to keep moving rocks— they don’t look up to see you in the bulldozer. They have heard about bulldozers in magazines, but never thought it was something possible for them. You hang out with the other guys driving bulldozers.  You have newfound wealth, which is fleeting since the crowd you run with also enjoys the same standard of living.  You’re right back in the middle of your peers.  It feels great to be 100 times more productive than you were before, but you’re not quite fulfilled. ANOTHER SHIFT So you leave the quarry again and disappear for 7 days.  In that time you move no rocks and make no income.  And when you return, you are back with 100 bulldozers and 100 other eager new bulldozer operators. You’ve opened a bulldozer training school!  Flocks of manual laborers who used to move rocks now come to be trained by you.  And you make a commission on the rocks they move since these laborers didn’t have enough money to buy their own bulldozers.  These laborers are now moving 100 times what they did before, but given the costs of training, equipment, and profit, they only make 10 times what they did before.  Still, they are happy. And you are temporarily happy.  With 100 bulldozer operators moving 100 times as many rocks as a single man can do, you’re at 10,000 times your earlier productivity.  Your lifestyle has changed, too.  You have a Granite Card from American Express and have a new mansion in Boulder. People admire you–you’re a ROCK star. They think that the secret to your success is getting stoned. But it’s not enough– something inside you is not quite satisfied.  You can only train so many new bulldozer operators per day.  You’re still moving rocks in a sense, just mass quantities. Growth in your bulldozer school is directly related to the amount of time you’ve put in.  So one day you close the bulldozer school.  The press thinks you’ve gone mad– that you’ve lost your marble. SCALE UP AGAIN You disappear for 7 days.  And when you return, you’re holding a brochure in your hand– “How to Open Your Own Bulldozer Training School”.  You’ve created a franchise model, where you are training up other school owners. You have first-hand experience in training new bulldozer operators, so new school owners can rely on your experience.  You now have sold 100 franchises, each one with a happy owner training 100 bulldozer operators, who in turn do the work of 100 laborers.  That’s 1 million times leverage. THE LESSON You would not have been able to pull this off unless you had personal experience moving rocks, driving bulldozers, training bulldozer operators, and running a franchised business.  You were able to take your knowledge and multiply it.   If you didn’t intimately understand each aspect of the business, scaling up would have just multiplied losses. Now examine your life and what you do.  Are you moving rocks or are you multiplying? Writing software is a multiplication process.  You can write one copy and sell it an infinite number of times.  You could hand-build a single PPC campaign for a client or perhaps write a campaign management tool that can do it over and over in an automated fashion.  But just like the rock-moving analogy, if you aren’t a practitioner with hands-on experience in managing campaigns, your automation won’t be effective.  There are lots of guys selling software that builds websites, manages PPC campaigns, creates SEO reports, sends out emails, and does a variety of tasks. If you want to create massive value, consider the rocks that you are moving. Can you write software or processes that can make life easier for others– or perhaps do some task faster, more effectively, or at a lower cost?  Everyone has something they know exceedingly well.  What is that skill for you?  You don’t have to be able to write code.  Software is nothing more than rules for machines, just like processes are rules for humans. Mcdonald’s is a software company that just happens to make burgers.  People go to Mcdonalds’ not because it has the most delicious burgers, but for the consistency of the food and the experience. You can take pimply-faced teens all over the world, minds distracted with their latest relationship dramas, speaking different languages, skilled or not– and still turn out that same value meal each time. That’s a

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