Dennis Yu

The Mindless Video Editor and SEO Expert are Irreversibly Doomed

This morning, I told this incredibly talented video editor that he would fail trying to work on my content. Despite his vast experience in video editing and his deep knowledge of all the tools, he would still fail. Because what matters most is actually understanding the content. Imagine you are a Greek language instructor specializing in advanced conversational techniques in Greek. Someone who doesn’t speak a word of Greek confidently tells you they can create killer short-form videos that will make you a sensation on Instagram, TikTok, and YouTube. What would your response be? Often, a video with zero editing has more impact than one with 50 hours of editing by a mindless VA who adds distracting bits to make it “interesting” in their eyes. What they fail to realize is that the purpose of editing a video is not to add unnecessary, oddly placed special effects, but to improve how the video conveys the intended message. To achieve this, video editors must first understand the content itself. Consider this short-form video on Instagram: View this post on Instagram A post shared by Jason Hunt (@jayhuntofficial) AI tools like Opus.pro can create these clips for a nominal monthly fee. They are actually far better at selecting clips from long-form videos than many video editors, who struggle because they do not fully understand the content and believe they don’t need to grasp the GCT of the material they are working with. However, AI tools can’t work on their own. To get decent results, human curation is still needed. But this curation should be done by someone who understands the content. This approach gets the job done 100 times faster and prevents the #1 VA mistake. And it’s not just video editors, but “social media experts”, website builders, and any skill. Most tool experts or experts in digital marketing make this mistake every single day and aren’t aware of it. How about an SEO expert or agency that claims they can drive you 100 more leads each month? If they don’t understand your business or your strategy, it doesn’t matter one iota how many years of experience they have. We have already seen how AI tools outperform humans in mechanical tasks like editing videos, writing articles, and managing PPC campaigns. But these marketing companies are not intentionally scamming you. They honestly believe that they are qualified to take your money. That’s why anyone in SEO, social media, or digital marketing needs to specialize in a niche or an industry vertical, such as plumbers. They should focus exclusively on plumbers, deeply understanding what works for them rather than trying to invent something entirely new, no matter how appealing that might seem. Digital marketing for local service businesses is a matter of copy and paste, since marketing for a plumber in Orange County is not much different than a plumber in Chicago or Dallas. But the ingredients for success must come from the plumber: their reviews, their proven experience fixing leaky valves and their reputation in their community. The job of anyone doing digital is to understand this. Then repurpose those ingredients into social media, the website, and everywhere else. Then boost it to make the phone ring more, whether LSA, Facebook ads, SEO, email/text campaigns, direct mail, etc. Yet some eager young adults armed with the latest AI tools, who don’t understand strategy, will create massive damage. Strategy, again, is to deeply understand what the client does (goals, content, targeting) and to amplify what’s already working through the 4 phase Content Factory (produce, process, post, promote). Do you see why the marketing landscape is so full of hype and waste, and why marketers are still so confident?

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Client Feedback – The Killer Hack to Get More Clients

The killer hack to get more clients and referrals is to ask your clients to describe what it’s like working with you. Especially when you hold a live event like Caleb Guilliams in Denver this February. At the end of each day, we went around the room, giving clients an opportunity to share their “aha moment”. Invariably, this was powerful public praise for Caleb and his team. Try getting this sort of energy in a post-event survey or mass email asking for feedback. Caleb had the cameras rolling. The energy was high, and you could feel the “family” vibe of people who initially met as strangers but left the workshop feeling like they’d been friends for years. Imagine if you systematically collected footage like this to supercharge your professional service firm. It will work for you if it works in a “boring” industry like financial services. And it helps to have a strong framework to teach from, killer public speaking skills, and a killer team to run the events. The training and stories can be repurposed into webinars, articles, social media posts, and ads. Are you building your marketing materials this way?

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JustWorks

JustWorks has a Justspamming Problem from Super Aggressive Salespeople

It is true that all businesses want growth, but those that are doing business for the sake of business do not have a long run. Trying to reach Justworks after 7 times in a row of ignored messages over the last 5 weeks. You guys cold-called me TWICE at 3 am, even after I told you to stop. Sucks to be woken up on vacation– and then be told “Well, since you’re already up, I’d love to ask you a few questions about your payroll needs.” Your guy promised to resolve this, but you can see what happened and where we are now. Maybe Isaac Oates, the founder, will look at this screenshot below of what happened and do something. The next step is to turn this into a blog post, so it can rank on JustWorks and Isaac Oates. You can see we’ve made valiant attempts to reach them many times in the last 3 weeks. JustWorks Aggressive Attitude They want growth in business at all costs. I totally get it. But if you do too much of this (read the reviews on the company and see how many clients got destroyed, then left hanging) by untrained people, it will eventually catch up to you. Even if you raise $143 million (yes, I agree that’s impressive), you can’t outrun these sorts of problems, like what happened to me. I promise Justworks that we’re seeing this through until they finally acknowledge what they did to me and fix it. It’s not personal. It’s aggressive young dudes making as many calls as they can; business, boiler room style. Yeah, no one likes outbound. If you assume responsibility for everything, turning your phone to silent while sleeping could have fixed this. But does this give the salesperson the right to call me multiple times even after I said not to? If I had to imagine why their system failed it would probably be something in the request to schedule a time.  The call disposition doesn’t record as removed from the list so the automation keeps pushing for a call. Maybe this person isn’t empowered to deviate from the pre-determined paths.  I’m leaning toward this being an unfortunate edge case that maybe affects a smaller percentage of their prospects. Even with the best automation, you still need competent humans to use the tools. Otherwise, you get Robo dialers who mindlessly read scripted responses. companies should have a process that works independently of whether one person screws up big time. An owner can never condone that type of intrusive outreach. Every company has a persona and it is relatively obvious what Justwork’s persona is.  The stereotype is true. Justworks wouldn’t work for me!

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price

Double your price and watch client satisfaction soar!

The lower your price, the lower quality of clients you attract. Since the less you charge, the more they expect. If a world-class surgeon you were seeing offered you a coupon code for 50% off if you bought surgery by Friday, what would you think? Albertsons might have your favorite cookies on sale, but if you’re an expert selling service– don’t use consumer tactics. If you’re an expert, double your price to get quality clients Resist the urge to discount your prices. If you want to create urgency, instead of discounting, bundle your stuff with industry colleagues and promote events. I see a lot of smart, good humans who are held back from raising prices because of a “mindset” limitation. But never discount your price unless you are willing to suffer agony. Double your prices and watch your client satisfaction soar! Discounting is fear-based selling. There is a smart way to a position as a “special” instead of a “discount”. For example; Your dentist has offered you lower rates because you do not have insurance, he did not offer you a coupon, so there is something presented in a way that does not feel like desperate or fear-based selling. Similarly, if you have offered charities a non-profit rate, you didn’t use the word discount but made it clear that it is a special rate for their situation. There’s a saying when booking bands and live entertainment. The longer they want us to play, the less they want to pay. It could be that you make way more for 90 minutes at a theater than a 4-hour lounge gig.  It is totally fine for a launch with tiered pricing going up, like the super early bird, early bird, and then regular pricing, since it is an event. There can be some percentage of the audience saying; they cannot afford your services sometimes. It has nothing to do with money; it is a white lie to avoid a potentially uncomfortable situation. Instead of reducing prices to increase demand, provide them with unexpected added values to promote repeat customers and their recommendations.

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What are you doing to scale up the value you generate?

An employee just asked me for a 50% raise. I approved her request but with one caveat… That she focuses on creating at least 50% more value for clients, instead of only on how she can be paid more. Because what we earn as an employee or business owners is based more on the value we can provide than how well we negotiate. In the short run, you can haggle, change jobs, or raise prices. But in the long run, when you create massive value– usually via scaled-up people, processes, and platforms– you get massively rewarded economically. Focus more on solving problems in the outward marketplace than an inward justification of what you think you’re worth. What are you doing to scale up the value you generate?

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When Nike hired us, I always wore Nikes.

They’d kick you off campus if you wore Adidas going into a meeting. When Carl’s Jr. was a client, I ate their Western bacon cheeseburgers all the time. In Vegas, I try to stay at MGM-owned properties, to honor the client. Not just because they are a client, but because I have been a fan and am still a fan. I’m wearing Nikes right now, even though we completed our analytics and ads project a couple of years ago. When you use your clients’ products, you become a better marketer, because you see things through the eyes of the customer. The most powerful marketing is when you generate true advocacy. Imagine if the CMO of General Motors drove a Honda to work every day. Honor your clients and honor your passions! Then you have the integrity and congruency that attracts more passionate brands your way!

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