Dennis Yu

The Mechanics of Facebook Ad Budgeting

How much should you spend on Facebook ads? Then how should you allocate the budget between campaigns, and then within the ads for each campaign? Let’s walk through the strategy behind effective budgeting, then tactically how you implement it. We start by understanding Facebook’s point of view. Facebook wants to maximize their revenues and they do that by getting as much money as they can per thousand impressions (CPM = Cost Per Thousand) of ad inventory. Don’t ask why it’s per thousand. It’s just an industry standard handed down long ago, where M is Latin for Mille (thousand). Whether you bid CPM, CPC, oCPM, or CPA, you’re still effectively paying based on how many impressions you’re serving. If what I just said was a bunch of alphabet soup to you, hang with me for a minute. It will all make sense. So if you think bidding CPC means a “better deal” because you’re “only paying when there’s a click”, you’re wrong. Watch what happens when one of your ads has a third of the CTR (click-through rate) of another ad on the same audience, you’ll pay three times the CPC. Why? See point 1 about Facebook looking at maximizing its revenues. • Run two ads, CPC and CPM with the same placement (newsfeed only or Right-Hand Side only, for example), and you’ll see the net CPM price should be similar. • Run multiple ads with different creatives against the same audience, and even though they have different CPC/CTR combos, the net CPM is still similar. So what you’re really paying for is how much inventory you’re using. And that means what drives your cost is how big your audience is. So if you’re targeting audiences of hundreds of thousands, no matter how you’re bidding, you’re squandering inventory. Assume that Facebook needs to make $5 per thousand ads they serve (CPM). If you have a $10 daily budget, then you can serve up 2,000 impressions a day. If you want to be able to have 5 ads run at any point in time, that means 400 impressions per day per ad. So if one of your ads has an audience target of 100,000 people, then it will hog the inventory away from the other ads in the campaign. Let’s calculate your target audience sizes. Take your daily budget for a campaign, divide it by 5, and add 3 zeros. So if you have a $100 daily budget, then you have 20,000 impressions per day. I like to have 5-10 ads in a campaign: for the sake of simple math, call that 10 ads. That means each ad can consume 1/10th of the 20,000 impressions per day or 2,000 impressions. You’re not going to be able to reach everyone in your target audience. They might not be online when your ads are live, or someone else’s ads might serve instead of yours. So assuming you are reaching 50% of your target audience, you can target an audience size that’s DOUBLE the impressions you want to serve. In other words, if I want to serve 2,000 impressions on an ad, then I’m going for an audience size of 4,000. Tune your ads to your ideal audience size. You can have some ads that are well below your target audience sizes, such as when you’re doing workplace targeting, custom audiences, or ads that are restricted by size (maybe by geography, a small precise interest, or an ad that has many filters to whittle down the audience size). But don’t go too far above your target audience size, for the risk of that ad hogging all the inventory in that campaign. If your audience target is too big, then add more filters: • Add a FOF (friend of a fan) filter. Watch the audience counts drop significantly unless you have a large fan base. Assume that the average fan has 330 friends. So if you have 2,000 fans, then the FOF audience is 660,000 so you’re crossing against that initial target. • Restrict by age, gender, or location. People in your hometown are more likely to convert since they know you and are more likely to be influenced by your existing customers. • Filter by a partner category or broad category. How about income, whether they have kids, the kinds of items they have bought in-store, the kind of car they drive, their profession, their ethnicity, and so forth? Be careful here, since these can cut down your audience size drastically. Facebook used to tell us with fine accuracy what our counts were. Many years ago, if the audience was really small, they would say “less than 20 people”. Now, in 2021, they just say “under 1,000 people”, which means it could be anywhere from zero to 999 people in that audience. Now stack up your audience, consideration, and conversion campaigns. Allocate the percentages you want on audience, consideration, and conversion. Even if you really want conversions, you still need to put some amount into audience and consideration, so that your revenue factory has a steady stream of traffic flowing from audience to consideration to conversion. Even if you really wanted more conversions, you’re limited by how many friends or fans you have and the potential size of your universe (especially if you’re a local services provider). We once talked to a daycare in a suburb of Phoenix that asked for 10,000 new enrollments a month. There are just not that many kids in daycare in the whole metro. If you did allocate more than 50% of your budget towards conversion, then you risk a low conversion rate (an unacceptably high cost of conversion) and alienating people on Facebook with too many self-promotional ads in their newsfeed. If you have a small fan base, you’re going to dis-proportionately allocate on fan growth and consideration so you can build up your company’s awareness and word-of-mouth power. Keep in mind that this is a long-term play, no immediate sales here. It’s about nurturing. You certainly can adjust

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Leverage your weak connections for a network boost.

This is the double-whammy of Facebook ads– let me break it down for you.

To get cheap video views against your target audience, look at these two diagnostic factors. 1) base CPM– how much you’re paying per 1,000 people/impressions. No matter the objective you choose (messages, leads, engagement, conversions, views, etc), Facebook is still calculating how much they are earning per 1,000 impressions. If you’re above a $10 CPM- you’re getting nailed. The new relevance scores will tell you this, too– selling too hard, not using vertical video, low engagement, high negative feedback, etc… We’ve seen $30-100 CPMs at times, especially with the cost of traffic going WAY up in 2019, as we predicted. Supply is flat, while demand is increasing. Notice here that I’ve paid $37 to reach 9,184, which is a $4 CPM. Sometimes, you’ll get $1.50 CPMs against high-quality US audiences. 2) reach to 10-second view conversion rate– the average is 10%. So of the 9,184 people, I’d get 918 of them to stay for 10 seconds if this was an “average” performance. But, instead, I got 3,521 10-second views, which is 4 times the average. In this case, I got TWICE as many people to as normal stop scrolling for at least 3 seconds (which then counts as a video view). Then I got TWICE as many 3-second viewers to stay for 10 seconds. By the way, I retarget only on 10-second viewers, not the default 3-second viewers, since these perform way better. So here’s the DOUBLE-WHAMMY and what it means for you. A lower cost of traffic and a better video conversion rate yields a 1-cent 10-second video view. Most people are paying 10 cents per person to grow their re-marketing audience. And they’re paying $2-3 per click to get someone to their website, upon which another 50% don’t even see the page load, since they’re too slow. So call that $4-6 per actual landing page view. Would you rather get 500 people watching you for 10 seconds, even if you’re not selling directly (educating and entertaining, instead)– or pay $5 to get just one person to the website? The beautiful thing is that you don’t have to choose. The pros have realized that the key to ROI on Facebook is to get a few light touches at a penny or two each and then re-market that warm audience to your sales material. You already know how to create sales (direct response) content. But do you know how to drive awareness and engagement before you attempt to convert? Learn the WHY, HOW, and WHAT formula to drive all 3 stages of your funnel– also known as the 3×3 grid. Google it for many examples. And then let me know how this works for you– you can thank me later!

This is the double-whammy of Facebook ads– let me break it down for you. Read More »

Leverage your weak connections for a network boost.

Driving leads via Facebook is now about strategy, not about tactical tricks anymore.

Years ago, Facebook had a LIKE button on ads– do you remember? Back then, fan growth was all the rage– and it was before there was a newsfeed or even mobile. We could even drive 600 fans for a dollar– not a typo since traffic was about 20 cents for every thousand impressions. So we drove millions of fans for major brands, as well as some sales, though digital plumbing hasn’t evolved to where it is today. Ten years ago, I thought paying $1 per thousand impressions was a lot of money. And now I think $6 per thousand is doing pretty well. Curiously, even though the price of traffic is literally 5,000% higher than back then, the ROI is almost as good. Why? Because the algorithm has gotten smarter (to optimize for us), the creatives are more effective (more video), and we have better strategies to measure and manage social. Driving leads via Facebook is now about strategy, not about tactical tricks anymore.

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This looks like a TERRIBLE ad performance.

$200 to reach only 3,000 people– which should typically cost $30. And we got only 20 webinar registrations, which is a $10 CPL on a FREE webinar where we’re not selling anything. So zero ROI there, too. But in the last two weeks, we’ve done several deals at $20K a month– deals that came because people have seen consistent, quality sharing over the last few years. And only now did they finally decide it was time to reach out and hire us. Facebook ads are about WHO, but not WHEN.Google ads are about WHEN, but you don’t know WHO. So your strategy should be to continue to seed your target audience with what you know– not selling– then harvest the ROI via the emails you collect and incremental Google searches you drive. Once you realize that– and know how to track it– your Facebook ads become quite profitable. Are you planting seeds for the long-term harvest or are you going to Whole Foods expecting to eat your fruit right now?

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I’ll never call myself an EXPERT at Facebook adså.

It’s not that there’s always more to learn or because I don’t think I’m competent. Want to know the reason why? Like Logan Young says, it’s better for others to say it, instead of you having to beat your own chest. My friend, Ryan Deiss, suggested we call ourselves SPECIALISTS a couple of years back. And that genius insight has been the winning formula. Before, we called our people ANALYSTS, which implied that our people could crank on ads and analytics, but didn’t understand video, creative, client strategy, and a host of softer skills. Our young adults could call themselves SPECIALISTS instead of EXPERTS, even if they had only a few weeks of training. If you’re working hard on mastering one-minute videos or the one-dollar-a-day strategy, you could say that you’re a specialist doing that, not an EXPERT. Young or older, we can all say we’re SPECIALISTS and not over-represent. I used to suck really bad at golf (and I still do), but instead of saying I’m a pro or a beginner, I say that I’m a player. Recently, there’s been an ego war on who is the best at Facebook ads. Some of the folks truly are world-class and are red in the face asserting their case. But the point is not to self-proclaim you’re the best– allow the community to say this for you. The rest of us are lifelong students, always open to learning new things– we are SPECIALISTS like Ryan Deiss suggested. What do you call yourself?

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Is an hour of your time on Facebook worth $1.80?

If you’re an author, speaker, or coach, here’s the math on why you should LOVE or HATE Facebook advertising. Let’s say you have a decent video that has an average watch time of 20 seconds (the average on Facebook is 6 seconds, so your skill gets people to stick around longer. And because you know your audience, you get a high Relevance Score of 10 and a high view-through rate, so your cost per view is a penny. That means an hour of attention is costing you $1.80. Two days ago, I gave the opening keynote address at a conference of 1,000 people. My hour talk generated 1,000 hours of attention. Those 1,000 hours would cost me $1,800 to generate on Facebook. Granted, not all 1,000 people in the ballroom were paying attention nor were they in the right audience for my topic. But the same is true on Facebook. So while I’d generally say that the 1,000 hours of attention from 1,000 people in one-hour chunks at the conference is worth more than the fractured attention of 100,000 people in 20-second chunks, there are a couple of key differences in social: – I’ve assumed that 100% of my Facebook traffic is paid. If my post is awesome, I might get a 20-30X multiplier in organic reach/engagement. I explained how the Russian hackers could have reached 70 million people with just $100,000: thedailybeast.com/russias-facebook-fake-news-could-have-rea….– Your video might suck. If your average watch time is the normal 6 seconds and you have an average 3-cent cost per view, then you’re looking at about 10X the cost– so $18/hour.– But Facebook counts views at the 3-second mark, so many of these were accidental and not long enough to make an impact, despite “research” that 3 seconds is long enough to influence people.– At a conference, you get to meet people, and being on stage is a far higher authority than being a talking head on Facebook. We all know that deals get done in person– not because of a tweet or like. But rather than argue “great taste, less filling”, why not enjoy the benefits of both? If you’re a speaker, keep speaking, but choose only the best conferences. And amplify video snippets of your talk to that conference’s audience. For example, I speak at Social Media Marketing World, so I boost my posts to fans of the conference. Yes, you need a videographer to be at the conference if they don’t provide this for you– and you need someone to edit. If you’ve been able to advance from being a free speaker (that’s easy to get) into being a paid speaker, consider using your speaking fees to pay for boosting your posts. That way, your conference travel is self-funding your lead gen and brand building. But this assumes you have a funnel– a lead magnet, book, consulting package, and so forth. I’m fortunate to know many of the professional speakers like Robert Scoble on the circuit. And we want to help them monetize attention. The demands of travel on folks who don’t have a support team behind them means they are generating awareness and fans, but aren’t converting that attention to consulting packages and courses. I’d estimate conservatively that if you’re selling consulting services, then the value of your audience’s time is north of $50/hour. So if you can buy attention from the right audience, have compelling content, and have a funnel to capture it, then every time you’re on stage or post on Facebook should be moving your people through your funnel journey, putting money in your pocket. Would you spend $1.80 to get back $50?

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Facebook now lets you automatically boost posts

5 years ago, Facebook had an auto-boost feature where they would automatically boost your posts. But they killed it because not many people were using it and because the system was boosting posts about site outages, sales that had already expired, and other things.   So this new version gives you a bit more control: You can choose the default boost amounts (how long and how much to spend each day), the audience (from your list of saved audiences), and if you want to auto-approve: Some things I don’t like about this re-released product: Only one post gets boosted at a time– I like to be able to put more money on winners, even to have them live forever.  As a business grows, we would want to have a growing number of posts boosted evergreen (forever) as part of our Greatest Hits that live forever. The 60% threshold for “top posts” is arbitrary.  Instead of getting 60% more engagement than our average post, it should take the top 10% of posts by engagement or all posts that meet a particular fixed engagement threshold (like 10% engagement/impressions or 10+ second average watch times on videos). It’s buggy– I’m not able to switch the audiences. And the reported engagement figures don’t make sense– how do I have no engagement, yet 144 engagements? Have you had a chance to play?

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What I’ve learned going through 20 of the most popular course-selling courses

I think I’m going to throw up. The number of people selling courses on how to sell a course is mind-boggling. And I’ve forced myself to go through about 20 of the most popular ones to see what they’re doing. Here’s what I’ve learned if you’re curious: + 95% of this is hype designed to make you salivate– like dangling a steak in front of a stray dog that hasn’t eaten a full meal in weeks. + The endless Lambos, exotic travel vids, and “freedom” is a total lie– yes, there is a lot of money to be made, but you still have to work and invest, like any other real business. + The people selling the courses don’t have experience in producing actual results other than claims of how much money they’ve made in getting people to buy their course on how to sell a course. + I could offer a course on how to make $1,000,000….. Interested? The price is $1,000,000, of course, lol. + I’ve sat through the 90-minute “live” webinars, waiting patiently through the “struggle”, “lifestyle breakthrough to riches”, and mindset motivation (I’m an ordinary guy who did it, so you can, too)… to eventually get to real value. But alas– it never comes. + There is a shred of truth to the “$375 million a day of online revenue being made per day– claim your slice” argument. But this is just another flavor of the “make money online” biz opp. Same clown, different circus– sucker born every minute. + The reason you only hear from the sole figurehead and nobody else is that their students aren’t winning. I’ve Googled to find their reviews and it’s not pretty. + But if I get you excited enough, you’ll not do the due diligence– since you’re panting about what you’d do with that extra $57,383 a month. You need to buy TODAY to get the 3 bonuses and 50% off the price. Would you buy heart surgery from the self-proclaimed surgeon offering it at 50% off, today only? + Yes, imposter syndrome is real– that the pros feel they aren’t really experts. But for the 99% of people who feel they don’t know enough to be competently able to dispense advice– you’re right! You could watch as many “motivational” videos to pump yourself up as a newly minted surgeon– but that extra confidence won’t stop you from killing your patients. + Would you trust someone who says they can teach you how to start a heart surgery business in just 6 modules you watch over the weekend– so you can start operating tomorrow? $2,000 is a great price if you can make $500,000 or even $700,000 a month, while actually healing patients. + And when you look over the course outline, what you find is 90% of the content is more “mindset” and teaching you how to sell the very same way you were just sold– instead of actually teaching you the practice. This is called a PONZI scheme. And many of these folks will go to jail– you watch. Thus, they’re just repackaging our Facebook ads course + PLF + perfect webinar for their particular niche– 5,000 people all selling the same thing– hope. So why not skip past all that expensive, heart-breaking fluff to get to the actual meat– to go to the source? You don’t have to drop $2,500 to attend yet another seminar (unless you enjoy feeling perpetually “motivated”), since the information is already online and almost all of it is free. I want to see YOU actually win, so I provide most of our methods free– in the same way you can go to the library to read medical textbooks and journals. The surgeons aren’t gasping at HEART SURGERY SECRETS taught only at midnight in a medical school. I want to teach you the fundamentals from my 23 years and 70,000 hours of digital marketing experience– and I was running million-dollar-a-day teams before these children were even born. The folks who actually are making money online– we all know one another and we have actual teams, processes, customers, overhead, and stuff you’d find in any type of real business– online or not. Does any of this resonate with you?

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Why are you not seeing results on Facebook Ads?

The process of conversion is done over time via lightweight interactions, growing and deepening engagement. Too many times I see people expecting conversions without ever taking the time to build trust or likeability with their audience beforehand. By sequencing the content your customers see, you can effectively guide them through the funnel in a very natural and trustworthy way. Save yourself the time and money we spent to learn this by checking out our Content Marketing course below:

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Want to unlock awesomeness in your business? Promote your winners

Man, have I ever been so guilty of focusing on the troublemakers– the people who just can’t perform and projects that are failing. This means I neglect the performers since the “squeaky wheel” gets the attention. I’ve lost some good people because I was so busy helping the stragglers that I unintentionally ignored my top performers. The unintended result of my actions as a novice manager was to punish the performers and reward the troublemakers. Have you fallen for the “squeaky wheel” problem, too? The right answer is to spend 80% of your time with the 20% of your team that is kicking butt. You’d do the same with your boosted posts. And even if you’re not managing people, you can prioritize your projects in the same way. The Pareto Principle is also known as the 80/20 rule– a way to focus on what matters. Of course, you say– make the good things better. Who wouldn’t agree with that? “One way I exercise the Pareto principle in my work is to LIMIT the number of hours I work in a day. This drives my efforts in two ways. First, limiting my working hours forces me to focus only on those things that are the most important. I have no choice but to focus on the 20% of activities that drive 80% of the result. Second, limiting my working hours frees me up to focus on the most important assets I have, my health and my time.” The reason people don’t do this is because we all care for the underperformers. We want to help them– and then we end up continuing to help them more than we intended. And pretty soon, they have sucked up your time. The good-natured attempt by you to help has backfired, creating entitlement instead of improved performance. You’ve set an ugly pattern, since now they know they can cry wolf and you come running. Perhaps you’re like me, and your people have realized that you will let people get away with things since you don’t like to fire people. My mentor, who was CEO of American Airlines, told me that there are 3 types of managers: Those who are loved. Those who get results. Those who are loved get results. You’ll see 99% of managers in the first two buckets and 1% in that last bucket. The managers who are loved are kind to their people at the expense of getting results– this is the majority of managers. The managers who get results are called 4 letter names for being “bossy” since they don’t have patience or empathy– they want stuff to get done on time. The last bucket of effective and loved managers is rare because high-performance situations are possible only when the entire team is high-performance.  All you need is one freeloader, naysayer, or rebel (Leroy Jenkins!) to destroy the team culture. The most effective manager of all time, Jack Welch, CEO of General Electric, embraces the “up or out” management philosophy. He says you should promote the top 10%, ignore the middle 80%, and fire the bottom 10%. Sounds like a professor grading on a curve in school, right? This works because, in any group of people, you will statistically have some poor performers, mediocre players, and stars. The grossly incompetent ones are easy to identify and remove, but it’s the mediocre ones that could kill you. Especially true if your company is young and growing. With Facebook ads, you know to allocate your budget against winners, instead of putting the same amount on every post. Or worse, we’ve seen “gurus” recommend that you put even more money on losing posts to “average things out” or “help their performance”. In the same way that you should put more dollars against winning ads, why not do the same with your people and projects? We believe in equality of opportunity, but not equality of outcome. Everyone deserves a chance. We’ll coach them, but not babysit– there’s a difference. I’ll end by saying something successful entrepreneurs know, but don’t want to admit. When looking at the performance of a group of people, especially in a start-up or less structured environment, you’ll find that the stars are not just 20% better than the “average”, but are usually 10-20x better. It’s not that they work harder, attend more meetings, or write 10X more code. Rather, their efforts make a 10-20x impact. “As an amateur swimmer, I used to mistakenly believe by kicking my legs harder and using more force on my stroke I could cover more distance. I was really just flailing and making a big splash. A pro swimmer covers great lengths not by exerting herculean effort but by having an efficient swimming stroke. As a manager, it’s easy to want to play the role of “lifeguard” and “save” those making a big splash and commotion. But your time will be better spent coaching up and rewarding your proficient performers.” There are millions of engineers who have built or tried to build mail processing systems. But there is only one Paul Buchheit, who created Gmail all by himself as a side project at Google. There are many who claim to be Facebook ads experts. But there is only one Logan Young who has experience optimizing across a broad range of massive companies. Where are the winners in your company and are you doing everything you can to promote them, encourage them, and spend time with them?

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